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Shipping

 US Orders:

  • All US orders are shipped via UPS, USPS Priority Mail, Express Mail, or USPS First Class mail. (*Please note: USPS First Class mail is the least reliable shipping method. Consider using another option.)
  • UPS shipping options will include real-time rates for Ground and Express delivery.
  • All US orders totaling $99.00 or more qualify for free Delivery.
  • All US orders totaling less than $99 and weighing less than 1 pound will have real times rates available from USPS Priority Mail AND First Class Mail and UPS. If the package weighs over 1 pound real-time shipping rate options will NOT include First Class Mail.
  • For P.O. Box shipping addresses you must choose USPS Priority Mail OR First Class mail at checkout.

Canadian Orders:

  • All Canadian orders are shipped via USPS International First Class Mail for a rate between $22-$28 depending on package weight. The shipping times for this service are 4-20 days, depending on where you live in Canada.
  • USPS International Priority Mail is available for $42.
  • * Special note about "Canada First Class Mail"; Please keep in mind that transit times for "Canada First Class Mail" may vary greatly depending on local carriers, your country's postal service, and customs clearance in your region. Most often, this shipping method takes 1-2 weeks, although in some cases we have seen it take as much as 5-6 weeks. This is outside of our control. If you prefer quicker and more visible tracking from source to destination, Priority mail services are always recommended. Once the package leaves the USA, please use the provided tracking code with your country's official mail carrier.

International Orders:

    • We ship Internationally via USPS Priority Mail International. Rates are between $55-$93. Delivery in 6-14 business days. * PLEASE NOTE: Your package may be subject to VAT or local taxes.

      Shipping Information:

      • All orders placed through the website are shipped within 2 business days, after your purchase. Orders usually ship within 24 hours (Mon-Fri). Please note, the above shipping times apply after the items have been shipped from our facility.
      • For orders received before 12:00 PM PST (noon) we strive to ship same day (Mon-Fri).
      • Orders placed after 12:00 PM PST (noon) on Friday through Sunday are shipped Monday morning.
      • The exception to the above is Pre-orders. Pre-orders are clearly marked and displayed as Pre-order on certain product pages. You will receive updates via email on the progress of pre-orders and their estimated shipping dates.
      • You will be notified via email, SMS text, and/or Facebook messenger when your items have been shipped.
      • After we ship your items, we'll send you a Tracking Number via email, SMS text, and/or Facebook messenger, so that you can track the progress of your shipment. Consider downloading the Shop app to track your shipments with us.
      • Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will make every effort to ensure you receive your package on time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays, or incorrect/insufficient delivery information. 
      • Please note that we are not responsible for lost or stolen parcels once they are confirmed to be delivered by the courier to the shipping address the purchaser provides us with.
      • Please note that it is the customers responsibility to use the correct shipping address for their order. We are not responsible if you input an incorrect shipping address for your order. Before completing your order please verify that your shipping address is correct.